Front End Pharmacy Technician

- Milwaukee, WI
Posted: July 20, 2022

As a Front End Pharmacy Technician / Adjudication Technician you will be a vital player in making a difference in our members' lives and well-being. You will be working to find solutions, assist Serve You Rx members with their prescription orders and benefits, and work with a fun, diverse, and customer-focused team. This position is located behind our closed-door pharmacy that provides prescriptions to patients by mail, but it also opens the door for future growth and gives you the opportunity to make a real impact!

Flexible hours, must be available alternating Saturdays.

What You'll Do:

The Adjudication Technician will work as a front end pharmacy technician and will process new and refill prescription orders, resolve prescription discrepancies for fulfillment and billing, assist members with their prescription orders and answer their benefits questions, investigate claims, complete other administrative support tasks, such as reporting for pharmacy operations, and assist patients to get the prescriptions they need using the RX Claims system.


  • High school diploma or GED.
  • At least six months experience working in a pharmacy completing prescription data entry tasks and having direct patient contact.
  • One year of customer facing experience in a related field to include employee benefits and/or pharmacy/prescription drugs, or similar experience preferred.
  • Previous computer experience and basic MS Office Professional experience.
  • An active and valid Certified Pharmacy Technician license, licensed through the Pharmacy Technician Certification Board (PTCB) that is in good standing with no restrictions.

Why Serve You Rx?

Serve You Rx offers generous benefits to include: medical, dental, vision, 401k, HSA, FSA, identity theft, and pet insurance), 16 days of paid time off in your first year, a newly remodeled and clean facility, easy on/off freeway access, plenty of free surface parking directly outside our facility doors, scenic walking trails, a wide variety of restaurants and shopping nearby, and food trucks in the park when weather permits.

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Milwaukee, WI

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