Certified Pharmacy Technician

Enclara Pharmacia - Memphis, TN
Posted: August 12, 2018

Job Description:


Under the supervision of a licensed Pharmacist, the Technician Specialist will assist clients with the needs of their patients as they relate to entering and processing prescriptions for profile and/or dispense.

Essential Duties and Responsibilities:

Proficient in current technology system(s) to perform the following tasks:

  • Enter patient admissions, change an active patient to discharge/deceased status, transfer patients, update demographic changes, process refills and manipulate ProWebX
  • Receive new or transferred oral prescription orders
  • Establish a patient medication profile for review by a Pharmacist
  • Assist callers with general and customer service issues including FedEx package tracking and completing the CS report form to report all service failures
  • Provide superior customer service to our hospice partners
  • Accurately and timely adjudicate prescriptions for mail order dispense
  • Assist local pharmacies with adjudication of claims
  • Other duties as assigned

Required Experience:


  • Excellent verbal and written communication skills
  • Self-motivated, organized
  • Team player
  • Ability to manage multiple priorities
  • Problem-solving skills and ability to follow through on tasks assigned
  • Possess unquestionable personal and professional ethics, in concert with the standards of Enclara Pharmacia
  • Adaptable to learning new systems and continual changes in practice environment

Education and/or Experience:

  • Pharmacy technician experience required
  • Minimum of two years of recent pharmacy technician experience preferred
  • High school diploma required
  • Customer Service experience preferred

Computer Skills:

  • General Windows-based computer skills
  • Strong typing skills with a minimum of 20 wpm
  • General working knowledge of Microsoft applications, including outlook

Certificates, Licenses, Registrations:

  • Certification Required (PTCB, CPhT)
  • Registered in the State of TN as a CPhT Technician
  • Active TN Pharmacy Technician License

Enclara Pharmacia

Enclara Pharmacia

Memphis, TN

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