Certified Pharmacy Technician

Job Description:

Summary:

Under the supervision of a licensed Pharmacist, the Technician Specialist will assist clients with the needs of their patients as they relate to entering and processing prescriptions for profile and/or dispense.

Essential Duties and Responsibilities:

Proficient in current technology system(s) to perform the following tasks:

• Enter patient admissions, change an active patient to discharge/deceased status, transfer patients, update demographic changes, process refills and manipulate ProWebX
• Receive new or transferred oral prescription orders
• Establish a patient medication profile for review by a Pharmacist
• Assist callers with general and customer service issues including FedEx package tracking and completing the CS report form to report all service failures
• Provide superior customer service to our hospice partners
• Accurately and timely adjudicate prescriptions for mail order dispense
• Assist local pharmacies with adjudication of claims
• Other duties as assigned

Required Experience:

Qualifications

• Excellent verbal and written communication skills
• Self-motivated, organized
• Team player
• Ability to manage multiple priorities
• Problem-solving skills and ability to follow through on tasks assigned
• Possess unquestionable personal and professional ethics, in concert with the standards of Enclara Pharmacia
• Adaptable to learning new systems and continual changes in practice environment

Education and/or Experience:

• Pharmacy technician experience required
• Minimum of two years of recent pharmacy technician experience preferred
• High school diploma required
• Customer Service experience preferred

Computer Skills:

• General Windows-based computer skills
• Strong typing skills with a minimum of 20 wpm
• General working knowledge of Microsoft applications, including outlook

Certificates, Licenses, Registrations:

• Certification Required (PTCB, CPhT)
• Registered in the State of TN as a CPhT Technician
• Active TN Pharmacy Technician License