Certified Pharmacy Technician

Enclara Pharmacia - Memphis, TN
Posted: January 31, 2019

Under the supervision of a licensed Pharmacist, the Pharmacy Technician will assist clients with the needs of their patients as they relate to entering and processing prescriptions for profile and/or dispense.                        

Essential Duties and Responsibilities:

Proficient in current technology system(s) to perform the following tasks:  enter patient admissions, change an active patient to discharge/deceased status, transfer patients, update demographic changes, process refills and manipulate ProWebX
Receive new or transferred oral prescription orders
Establish a patient medication profile for review by a Pharmacist
Assist callers with general and customer service issues including FedEx package tracking and completing the CS report form to report all service failures
Provide superior customer service to our hospice partners
Accurately and timely adjudicate prescriptions for mail order dispense
Assist local pharmacies with adjudication of claims
Other duties as assigned


Excellent verbal and written communication skills
Self-motivated, organized
Team player
Ability to manage multiple priorities
Problem-solving skills and ability to follow through on tasks assigned
Possess unquestionable personal and professional ethics, in concert with the standards of Enclara Pharmacia
Adaptable to learning new systems and continual changes in practice environment 

Education and/or Experience:

Pharmacy technician experience required
Minimum of two years of recent pharmacy technician experience preferred
High school diploma required
Customer Service experience preferred 

Computer Skills:

General Windows-based computer skills
Strong typing skills with a minimum of 20 wpm
General working knowledge of Microsoft applications, including outlook                                                  

Certificates, Licenses, Registrations:

Certification Required (PTCB, CPhT)
Registered in the State of TN as a CPhT Technician


Enclara Pharmacia

Enclara Pharmacia

Memphis, TN

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